Thirty days after you prescribe a condition report, your patient is automatically emailed a short 4-question survey about their experience.
- Your likelihood to refer, Net Promoter Score (NPS), & 30-day average improvement are populated based upon the average of your patient responses to their post-care surveys. View more about the Post Survey Here.
- Your MD relationship statistics are derived from the number of printed MD initial reports and MD release reports. The referrals are calculated by the number of MD initial reports that were identified as “referred”.
- Your Google reviews mirror your online reviews.
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